Term and Conditions

Last Updated: December 2023

Welcome to Sealskinz Sale Store! These Terms and Conditions govern your use of our website, jackwolfskinjacket.com, and your purchases from our store. By accessing our website or making a purchase, you agree to these terms. Please read them carefully.

1. Introduction

Sealskinz Sale Store is an online retailer specialising in high-quality outdoor gear, including clothing, accessories, footwear, jackets, and legwear for men and women. Our products are designed for adventurers who value reliability and performance in all conditions. Our store is operated from 56 Upper Parliament St, Nottingham, GB NG2H 3XS, and we serve customers globally, excluding some Asian countries and remote regions.

2. User Obligations and Responsibilities

By using our website, you agree to:

• Provide accurate and complete information when creating an account or placing an order.
• Use the website only for lawful purposes and not to engage in any fraudulent or harmful activities.
• Respect our intellectual property rights and not reproduce, distribute, or misuse any content from the site without permission.
• Ensure that you are of legal age to enter into binding contracts in your jurisdiction.

Failure to comply with these obligations may result in the termination of your account or access to our services.

3. Products and Services

We offer a range of outdoor gear, including:

• Clothing Accessories: Hats, gloves, and other accessories designed for durability and weather resistance.
• Footwear: Waterproof and breathable shoes and boots for various terrains.
• Jackets: Insulated and waterproof jackets to protect against the elements.
• Legwear: Base layers and intimate apparel for comfort and performance.

All products are described as accurately as possible on our website. However, colours and sizes may vary slightly due to screen settings and manufacturing processes. If you have any questions about a product, please contact us before purchasing.

4. Ordering and Payment Terms

Placing an Order

To place an order, simply select your items and proceed to checkout. You will need to provide your shipping details and payment information. Once your order is confirmed, you will receive an email confirmation with your order details.

Payment Methods

We accept the following payment methods:

• Visa
• MasterCard
• JCB
• PayPal

All payments are processed securely, and we do not store your payment information on our servers.

Order Processing and Shipping

Orders are processed within 1-2 business days. Once shipped, you will receive a tracking number via email. We offer two shipping options:

• Standard Shipping: £12.95 via DHL or FedEx, delivered in 10-15 business days after shipping.
• Free Shipping: Available for orders over £50 via EMS, delivered in 15-25 business days after shipping.

Please note that delivery times are estimates and may be affected by customs, weather, or other factors beyond our control. We ship globally, excluding some Asian countries and remote regions.

5. Returns and Exchanges

We want you to be completely satisfied with your purchase. If you are not happy, you may return or exchange most items within 15 days of receiving your order. Please note the following:

• Non-Returnable Items: For hygiene and safety reasons, we cannot accept returns or exchanges for legwear (including base layers and intimate apparel), opened or used footwear, products without original tags and packaging, or personalised items unless they are faulty.
• Return Process: To initiate a return or exchange, contact our customer service team at [email protected] within 15 days of receiving your order. Include your order number, product details, and reason for return. We will provide return instructions and a return authorization number.
• Refunds: Refunds are processed within 5-7 business days after we receive and approve your return. The refund will include the product price and applicable taxes but not the original shipping cost, unless the return is due to our error or a faulty product.

6. Intellectual Property

All content on this website, including text, images, logos, and product designs, is the property of Sealskinz Sale Store or our licensors and is protected by copyright and trademark laws. You may not use, reproduce, or distribute any content without our prior written permission.

7. Limitation of Liability

Sealskinz Sale Store is not liable for any indirect, incidental, or consequential damages arising from your use of our website or products. Our total liability to you for any claim shall not exceed the purchase price of the product in question. We strive to provide accurate product descriptions and reliable services, but we cannot guarantee that the website will be error-free or uninterrupted.

8. Privacy and Data Protection

We value your privacy and are committed to protecting your personal data. Our Privacy Policy (available on our website) explains how we collect, use, and safeguard your information. By using our website, you consent to our data practices.

9. Governing Law

These Terms and Conditions are governed by the laws of England and Wales. Any disputes arising from your use of our website or purchases will be subject to the exclusive jurisdiction of the courts of England and Wales.

10. Changes to Terms and Conditions

We may update these Terms and Conditions from time to time. The latest version will always be posted on our website with the effective date. Continued use of our website after changes constitute your acceptance of the updated terms.

11. Contact Us

Thank you for choosing Sealskinz Sale Store. We are dedicated to supporting your adventures with reliable gear and exceptional service.